
Return & Refund Policy
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For returns and refunds before shipment, please notify us within 24 hours of placing your order. Refunds submitted after this timeframe will not be accepted.
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All sales are final. Echo Exhaust does not accept returns or exchanges for reasons other than a verified product defect or an error on our part.
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In the event of a product issue, the customer must notify Echo Exhaust immediately. Returns will only be considered after review and written authorization by Echo Exhaust. Unauthorized returns will not be accepted.
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Products authorized for return must be shipped back in original or equivalent protective packaging.
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Echo Exhaust reserves the right to inspect all returned products. Signs of wear, installation, or use do not automatically disqualify a return, provided the product issue is verified and authorization was granted in advance.
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The customer is responsible for all return shipping costs unless the return is due to a Echo Exhaust error.
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Original shipping charges are non-refundable.
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Echo Exhaust reserves the right to deny any return or refund request not complying with the above terms.